{"id":1605,"date":"2024-10-31T13:13:54","date_gmt":"2024-10-31T13:13:54","guid":{"rendered":"https:\/\/kb.powercode.com\/?post_type=ht_kb&#038;p=1605"},"modified":"2024-10-31T13:13:54","modified_gmt":"2024-10-31T13:13:54","slug":"service-switching-and-contract","status":"publish","type":"ht_kb","link":"https:\/\/kb.powercode.com\/?ht_kb=service-switching-and-contract","title":{"rendered":"Service Switching and Contract"},"content":{"rendered":"\n<p>To enable service switching and allow or not re-apply contracts: Go to \u201cPowercode Setting\u201c page (<code>index.php?page=\/configure\/powercodeSystemInfo.php<\/code>) and enable \u201cAllow service switching\u201c<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"http:\/\/kb-int.powercode.com\/wp-content\/uploads\/2024\/10\/2024-10-30_15-02.png\" alt=\"\" class=\"wp-image-4266\"\/><\/figure>\n\n\n\n<p>When adding a service when the customer has an active signed contract, you can reject the re-signature contract:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"http:\/\/kb-int.powercode.com\/wp-content\/uploads\/2024\/10\/2024-10-30_15-05.png\" alt=\"\" class=\"wp-image-4267\"\/><\/figure>\n\n\n\n<p>If the customer does not have a contact, the option is not available and the contract is automatically added as usual.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To enable service switching and allow or not re-apply contracts: Go to \u201cPowercode Setting\u201c page (index.php?page=\/configure\/powercodeSystemInfo.php) and enable \u201cAllow service switching\u201c When adding a service when the customer has an active signed contract, you can reject the re-signature contract: If the customer does not have a contact, the option is&#8230;<\/p>\n","protected":false},"author":16,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1605"}],"collection":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1605"}],"version-history":[{"count":1,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1605\/revisions"}],"predecessor-version":[{"id":1606,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1605\/revisions\/1606"}],"wp:attachment":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1605"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1605"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}