{"id":1775,"date":"2026-07-01T17:32:00","date_gmt":"2026-07-01T17:32:00","guid":{"rendered":"https:\/\/kb.powercode.com\/?post_type=ht_kb&#038;p=1775"},"modified":"2026-07-01T18:02:05","modified_gmt":"2026-07-01T18:02:05","slug":"sign-in-to-powercode-link","status":"publish","type":"ht_kb","link":"https:\/\/kb.powercode.com\/?ht_kb=sign-in-to-powercode-link","title":{"rendered":"Sign in to Powercode Link"},"content":{"rendered":"\n<p>Use the Link sign-in page to open an authenticated browser session for the dashboard and operator tools.<\/p>\n\n\n\n<h2>Open Link<\/h2>\n\n\n\n<p>Open the Link URL supplied by Powercode Support or your administrator. It is usually an HTTPS URL such as:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;link.example.com\/<\/code><\/pre>\n\n\n\n<p>If the server is still using the bootstrap self-signed certificate, your browser may show a certificate warning.<\/p>\n\n\n\n<h2>Sign in<\/h2>\n\n\n\n<ol>\n<li>Enter your username.<\/li>\n\n\n\n<li>Enter your password.<\/li>\n\n\n\n<li>Select <strong>Sign in<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>On a new installation, use the initial credentials supplied by Powercode Support or your administrator.<\/p>\n\n\n\n<p>Change the initial password immediately when prompted.<\/p>\n\n\n\n<h2>Change a required password<\/h2>\n\n\n\n<p>If Link says <strong>Password update required<\/strong>:<\/p>\n\n\n\n<ol>\n<li>Enter your current password.<\/li>\n\n\n\n<li>Enter a new password.<\/li>\n\n\n\n<li>Re-enter the new password.<\/li>\n\n\n\n<li>Select <strong>Update password<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>The new password must be at least 8 characters and must be different from the current password.<\/p>\n\n\n\n<h2>Sign out<\/h2>\n\n\n\n<p>Select <strong>Log out<\/strong> in the upper-right corner when you are done, especially on shared workstations.<\/p>\n\n\n\n<h2>If sign-in fails<\/h2>\n\n\n\n<ul>\n<li><strong>Invalid username or password<\/strong>: re-enter the credentials or ask an administrator to reset your password.<\/li>\n\n\n\n<li><strong>Session expired<\/strong>: sign in again.<\/li>\n\n\n\n<li><strong>Authenticated but not authorized<\/strong>: your account does not have the gateway scope required for that page or action. Ask an administrator to update your group membership or API-key scopes.<\/li>\n\n\n\n<li><strong>Browser session unavailable<\/strong>: contact the Link administrator. The gateway authentication database may not be configured or reachable.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Use the Link sign-in page to open an authenticated browser session for the dashboard and operator tools. Open Link Open the Link URL supplied by Powercode Support or your administrator. It is usually an HTTPS URL such as: If the server is still using the bootstrap self-signed certificate, your browser&#8230;<\/p>\n","protected":false},"author":20,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[134],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1775"}],"collection":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1775"}],"version-history":[{"count":1,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1775\/revisions"}],"predecessor-version":[{"id":1776,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1775\/revisions\/1776"}],"wp:attachment":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1775"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1775"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}