{"id":1781,"date":"2026-07-01T17:35:11","date_gmt":"2026-07-01T17:35:11","guid":{"rendered":"https:\/\/kb.powercode.com\/?post_type=ht_kb&p=1781"},"modified":"2026-07-01T18:02:05","modified_gmt":"2026-07-01T18:02:05","slug":"use-the-tools-page","status":"publish","type":"ht_kb","link":"https:\/\/kb.powercode.com\/?ht_kb=use-the-tools-page","title":{"rendered":"Use the Tools page"},"content":{"rendered":"\n

The Tools<\/strong> page runs on-demand network checks through the Link gateway. It includes ICMP ping, ICMP traceroute, and SNMP probes.<\/p>\n\n\n\n

Open the Tools page<\/h2>\n\n\n\n
    \n
  1. Sign in to Powercode Link.<\/li>\n\n\n\n
  2. Select Tools<\/strong> in the page selector.<\/li>\n<\/ol>\n\n\n\n

    You need network execution access to run probes. If the page reports an authorization error, ask an administrator for gateway:network:execute<\/code> access.<\/p>\n\n\n\n

    Check tool availability<\/h2>\n\n\n\n

    Each tool section shows a status chip:<\/p>\n\n\n\n

      \n
    • Reachable<\/strong>: the tool backend is enabled and responding.<\/li>\n\n\n\n
    • Degraded<\/strong>: the route exists, but the backend may have a problem.<\/li>\n\n\n\n
    • Unreachable<\/strong>: Link cannot reach the backend.<\/li>\n\n\n\n
    • Disabled<\/strong>: the route family is not enabled in this deployment.<\/li>\n<\/ul>\n\n\n\n

      Disabled tools cannot be run until the deployment is configured for that route family.<\/p>\n\n\n\n

      Run an ICMP ping<\/h2>\n\n\n\n

      Use ICMP ping<\/strong> for a quick reachability and latency check.<\/p>\n\n\n\n

        \n
      1. Open ICMP ping<\/strong>.<\/li>\n\n\n\n
      2. Enter the target Host<\/strong>, such as an IP address or DNS name.<\/li>\n\n\n\n
      3. Adjust optional values if needed:<\/li>\n<\/ol>\n\n\n\n
          \n
        • Count<\/strong>: number of probes.<\/li>\n\n\n\n
        • Interval (ms)<\/strong>: delay between probes.<\/li>\n\n\n\n
        • Timeout (ms)<\/strong>: how long to wait for each response.<\/li>\n\n\n\n
        • Payload size<\/strong>: ICMP payload size.<\/li>\n<\/ul>\n\n\n\n
            \n
          1. Select Run ping<\/strong>.<\/li>\n<\/ol>\n\n\n\n

            The result shows packet loss, sent\/received count, average latency, and per-probe status.<\/p>\n\n\n\n

            Run an ICMP traceroute<\/h2>\n\n\n\n

            Use ICMP traceroute<\/strong> to discover the path to a target.<\/p>\n\n\n\n

              \n
            1. Open ICMP traceroute<\/strong>.<\/li>\n\n\n\n
            2. Enter the target Host<\/strong>.<\/li>\n\n\n\n
            3. Adjust optional values if needed:<\/li>\n<\/ol>\n\n\n\n
                \n
              • Max hops<\/strong><\/li>\n\n\n\n
              • Queries \/ hop<\/strong><\/li>\n\n\n\n
              • Timeout (ms)<\/strong><\/li>\n\n\n\n
              • Payload size<\/strong><\/li>\n<\/ul>\n\n\n\n
                  \n
                1. Select Run traceroute<\/strong>.<\/li>\n<\/ol>\n\n\n\n

                  The result shows whether the destination was reached, how many hops were returned, and the response or timeout details for each hop.<\/p>\n\n\n\n

                  Run an SNMP probe<\/h2>\n\n\n\n

                  Use SNMP probe<\/strong> to run SNMP GET, GETNEXT, WALK, or SET commands against network equipment.<\/p>\n\n\n\n

                    \n
                  1. Open SNMP probe<\/strong>.<\/li>\n\n\n\n
                  2. Enter the device Host<\/strong> and Port<\/strong>.<\/li>\n\n\n\n
                  3. Choose the SNMP Version<\/strong>: v1, v2c, or v3.<\/li>\n\n\n\n
                  4. Enter credentials:<\/li>\n<\/ol>\n\n\n\n
                      \n
                    • For v1\/v2c, enter the Community<\/strong>.<\/li>\n\n\n\n
                    • For v3, enter Username<\/strong>, Security level<\/strong>, and auth\/privacy settings as required.<\/li>\n<\/ul>\n\n\n\n
                        \n
                      1. Choose the Operation<\/strong>:<\/li>\n<\/ol>\n\n\n\n
                          \n
                        • GET<\/strong> or GETNEXT<\/strong>: enter one or more OIDs, one per line or comma-separated.<\/li>\n\n\n\n
                        • WALK<\/strong>: enter a root OID and maximum results.<\/li>\n\n\n\n
                        • SET<\/strong>: enter an OID, value type, and value.<\/li>\n<\/ul>\n\n\n\n
                            \n
                          1. Choose On error<\/strong> behavior:<\/li>\n<\/ol>\n\n\n\n
                              \n
                            • return<\/strong>: stop and return the error.<\/li>\n\n\n\n
                            • ignore<\/strong>: continue when possible.<\/li>\n<\/ul>\n\n\n\n
                                \n
                              1. Optionally enable parallel reads<\/strong> for read operations.<\/li>\n\n\n\n
                              2. Select Run SNMP<\/strong>.<\/li>\n<\/ol>\n\n\n\n

                                The result table shows returned OIDs, types, values, and per-command status.<\/p>\n\n\n\n

                                \n

                                Caution:<\/strong> SNMP SET can change device configuration. Use it only when you understand the target OID and have authorization to make the change.<\/p>\n<\/blockquote>\n\n\n\n

                                Troubleshooting<\/h2>\n\n\n\n
                                  \n
                                • If a tool is disabled, contact the Link administrator to enable the related service.<\/li>\n\n\n\n
                                • If a probe times out, confirm routing, firewall rules, and device access lists.<\/li>\n\n\n\n
                                • If SNMP authentication fails, confirm the SNMP version, community, username, security level, and passwords.<\/li>\n\n\n\n
                                • If the page says you are not authorized, ask for gateway:network:execute<\/code> access.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                                  The Tools page runs on-demand network checks through the Link gateway. It includes ICMP ping, ICMP traceroute, and SNMP probes. Open the Tools page You need network execution access to run probes. If the page reports an authorization error, ask an administrator for gateway:network:execute access. Check tool availability Each tool…<\/p>\n","protected":false},"author":20,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[134],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1781"}],"collection":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1781"}],"version-history":[{"count":1,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1781\/revisions"}],"predecessor-version":[{"id":1782,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/1781\/revisions\/1782"}],"wp:attachment":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1781"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1781"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}