{"id":664,"date":"2017-10-30T16:11:41","date_gmt":"2017-10-30T16:11:41","guid":{"rendered":"http:\/\/kb.powercode.com\/?post_type=ht_kb&#038;p=664"},"modified":"2017-11-17T16:53:27","modified_gmt":"2017-11-17T16:53:27","slug":"twilio-features","status":"publish","type":"ht_kb","link":"https:\/\/kb.powercode.com\/?ht_kb=twilio-features","title":{"rendered":"Twilio Custom SMS"},"content":{"rendered":"<p><a href=\"http:\/\/kb.powercode.com\/?ht_kb=twilio\">Basic Twilio Setup<\/a><\/p>\n<p>In each customer&#8217;s overview page, there is now an option to send a custom SMS to the customer.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-785\" src=\"http:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio_Customer_Overview.png\" alt=\"\" width=\"399\" height=\"392\" srcset=\"https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio_Customer_Overview.png 399w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio_Customer_Overview-300x295.png 300w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio_Customer_Overview-50x50.png 50w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio_Customer_Overview-60x60.png 60w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio_Customer_Overview-100x98.png 100w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><br \/>\nWhen &#8220;SMS&#8221; is clicked, you will be redirected to the SMS page. There is a dropdown menu near the top of the page that allows you to select any mobile numbers that have opted into receiving SMS under that customer&#8217;s account.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t Keep in mind, each contact under the customer&#8217;s account will also have to opt into receiving text messages as well.     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>Here, you can add your own custom SMS message and send it to a customer.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-657\" src=\"http:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Send-SMS.png\" alt=\"\" width=\"578\" height=\"443\" srcset=\"https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Send-SMS.png 578w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Send-SMS-300x230.png 300w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Send-SMS-50x38.png 50w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Send-SMS-60x46.png 60w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Send-SMS-100x77.png 100w\" sizes=\"(max-width: 578px) 100vw, 578px\" \/><\/p>\n<p>Once sent, Powercode will add each SMS sent to the customer to the Customer Logs.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-658\" src=\"http:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log.png\" alt=\"\" width=\"1509\" height=\"73\" srcset=\"https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log.png 1509w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log-300x15.png 300w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log-768x37.png 768w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log-1024x50.png 1024w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log-50x2.png 50w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log-60x3.png 60w, https:\/\/kb.powercode.com\/wp-content\/uploads\/2017\/10\/Twilio-Customer-Log-100x5.png 100w\" sizes=\"(max-width: 1509px) 100vw, 1509px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Basic Twilio Setup In each customer&#8217;s overview page, there is now an option to send a custom SMS to the customer. When &#8220;SMS&#8221; is clicked, you will be redirected to the SMS page. There is a dropdown menu near the top of the page that allows you to select any&#8230;<\/p>\n","protected":false},"author":9,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[27],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/664"}],"collection":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=664"}],"version-history":[{"count":12,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/664\/revisions"}],"predecessor-version":[{"id":843,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/664\/revisions\/843"}],"wp:attachment":[{"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=664"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=664"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/kb.powercode.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}